Custom Messages created in net_connect probe cannot be selected for packet loss or threshold

Document ID : KB000072672
Last Modified Date : 10/04/2018
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When configuring the net_connect probe, custom messages were created for Threshold and Packet Loss.
When configuring the profile, these custom messages cannot be selected. Only the default OOTB messages can be selected.
The messages have a token that denotes in which section they are available.

The possible tokens are
  • msg_ok
  • msg_fail
  • packetloss_ok
  • packetloss_fail
  • profile_ok
  • profile_fail
  • jitter_ok
  • jitter_fail
The correct token must be set to make the message available in the required section of the probe.
Edit the custom messages and set the correct tokens.