Netapp_ontap fails to connect - com.netapp.nmsdk.client.ApiProtocolException: Connection error to Storage System

Document ID : KB000008191
Last Modified Date : 14/02/2018
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Issue:

Seeing the following error when trying to connect to a netapp appliance:

[attach_socket, netapp_ontap] netapp_ontapNetAppSessionValidating connection for host 

[attach_socket, netapp_ontap] cbVerifyCtdResource failed 

[attach_socket, netapp_ontap] com.netapp.nmsdk.client.ApiProtocolException: Connection error to Storage System xxxxxxx: Remote host closed connection during handshake 

Resolution:

Perform Raw Configuration on the probe and change the options line under startup to: 

options = -Xms32m -Xmx1024m -Dfile.encoding=UTF-8 -Dhttps.protocols=TLSv1.2,TLSv1.1,TLSv1,SSLv3