NetApp not returning volume information

Document ID : KB000044462
Last Modified Date : 14/02/2018
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Netapp probe is not returning volume data in Infrastructure Manager. In the log we may see Jun 20 14:24:16:318 netapp: ERROR: DiscoverCheckpoints - SNMPWalk on OID [.] failed for profile []. Message:

This can happen if we add additional volumes to the netapp device overtime.


Unified Infrastructure Management 8.x

NetApp probe 1.3x


1.  Increase the status_timeout found in <setup> to 90 seconds.

2.  Increase the callback_timeout found in <setup> to 90 seconds.

Additional Information:

netapp Release Notes