Negative Surrogates

Document ID : KB000015788
Last Modified Date : 14/02/2018
Show Technical Document Details

Getting negative Surrogates.


You are extracting information from a Group Model to a new local Model and getting the Message: nn negative surrogate where found in Group Model.


This message about a negative surrogate is only a warning and will not be a problem. Negative surrogates are not a problem unless you begin to see a large number of them and especially if you see the number of negative surrogates increasing at a fast pace. We recommend to disable extracting the negative surrogates to local model by following Plex.ini file setting:
Mask Negative Surrogates=1

The negative surrogate warning will be there as negative surrogates are present in group model; extract process will always log the warning.
If negative triple surrogates are detected within the group model on an extract, the error appears. By default this is displayed as a dialog and in the message log.
The dialog can be switched off with the following Plex.ini file setting:

Show Negative Surrogates Error Dialog=0

Show High Surrogate Dialog=0

Additional Information: