Need to unlock our EiamAdmin account

Document ID : KB000044275
Last Modified Date : 14/02/2018
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Issue:

Somehow our EiamAdmin account has been locked on our production EEM system.
We do not want to change the password, since we have many systems that use the account.
Is there a way to simply unlock the account from the command line?


Resolution
:

Beginning in version 12.x, if the EiamAdmin account has become locked, just wait 5 minutes with no activity in EEM and the account will become unlocked. 

 

 

Additional Information: 

TEC1428273

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1428273.aspx