NEED MAINTENANCE GEN 8.6 IR1

Document ID : KB000016395
Last Modified Date : 14/02/2018
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Question:

How can I get the maintenance for CA GEN release 8.6 IR1?

Answer:

To get the mainframe for CA GEN release 8.6 IR1, please do the following:

1. Go to Support.ca.com and sign in

2. Select 'Product Information'

3. Type 'CA GEN' in 'select a product' field.

4. Click on 'Solutions and Patches Indexes' in the Staff Selections section

5. Click on 'CA GEN 8.6 Solutions and Patches'

6. Click on 'CA GEN Maintenance Grid'

Additional Information:

This link https://support.ca.com/us/product-content/status/detailed-service-pack-info/ca-gen-maintenance-grid.html will give you all of the information regarding PTFs available since CA GEN release 8.6 went GA.