NCM error message - "unable to connect to ncmservice.ncmservices daemon may not be running"

Document ID : KB000122415
Last Modified Date : 05/12/2018
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Issue:
When attempting to do a capture on any device the following error message is shown:

"Unable to connect to ncmservice.ncmservices daemon may not be running"
Resolution:
Restart the ncmservice process.
Simply kill the process and processd will restart it.

Attempt the capture again, if that does not work also try the following:

Go to the device(s), select Information Tab -> CA Spectru modeling information Change DCM Timeout value from 3000, to something higher. 
Max value is 60000. 

Broadcom support suggests trying 10000 at first and going up from there during testing.