NAS Suppression Key Variable Issue

Document ID : KB000105850
Last Modified Date : 10/07/2018
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Issue:
We use an Auto Operator Rule to increase the priority of alarms.
we use the new alarm rule as we need to increase more than one level
This works as expected but is not carrying the correct suppression key to the new alarm. Instead it is replacing it with the Subsystem id
below is a screenshot of the rule
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Cause:
The rule is working as expected but the wrong variables have been used
  • $subsys = Subsystem String¬†
  • $sid = Subsystem ID.¬†
and thus with the config above the suppression key is replaced with subsystem id
Resolution:
use $supp_key as the variable for suppression key

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