Name is required error on import

Document ID : KB000007135
Last Modified Date : 14/02/2018
Show Technical Document Details

A user is attempting to import work items to Agile Central and is receiving a "Name is required" error. 

User-added image


The error seems to make no sense as the Name is clearly specified on the import file. 

User-added image


The file encoding was changed to an unsupported one after the file was edited and re-saved to the computer. 


Simply re-save the file directly as .csv. 



1. In Excel, click File --> Save As

2. Select File Format "Comma-Separated Values (.csv)" from the dropdown

User-added image

3. Click Save

4. Re-import the file


The import should now be successful given there are no other data validation issues.