Multiple products use Management Services (System Services) as the base product.
Examples: Netmaster, SOLVE:Access, SOLVE:Operations, SOLVE:Central, OPSWeb, Linux Connector, HISRV.
Our documentation for all such products states that the load library (it may be MSLOAD, CC2DLOAD or CC2DPLD) should be in the STEPLIB, never linklisted.
1. Check the STEPLIB of your STC JCL to ensure that the STEPLIB is pointing to the correct dataset.
2. If you use aliases, please ensure that is set up correctly and you are pointing to the correct alias for your product.
3. Some customers combine all load module into one library. If that is the case, your version of the modules may have been overwritten.
4. Check your linklist for conflicting modules using ISRDDN.
To do so, issue TSO ISRDDN from the command line in TSO. Hit enter.
Issue LINKLIST from the command line. Hit enter.
Issue MEMBER NM001 from the command line. Hit enter.
A warning screen will pop up. Change 'Type yes to proceed' to YES and hit enter.
It will now search through all datasets in your linklist for the requested module and display the first library where it is located.
If none of the above is helpful, please open a case at support.ca.com for further assistance.