My site prohibits me from downloading the ActiveX Control (UOMWV_HelperActiveX.ocx) that Unicenter Output Management Web Viewer uses. How can I work around this so I can print and email my reports?

Document ID : KB000010224
Last Modified Date : 14/02/2018
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Introduction:

My site prohibits me from downloading the ActiveX Control (UOMWV_HelperActiveX.ocx) that Unicenter Output Management Web Viewer uses. How can I work around this so I can print and email my reports?

Instructions:

The first and more tedious way would be to manually (or in a script) push it to the browser PCs. This would entail copying the UOMWV_HelperActiveX.ocx file from the DVWeb server location (typically C:\Program Files\CA\UnicenterOutputManagementWebViewer\ActiveX) and writing them to a suitable location on each of the browser PCs, like c:\activex\. You would then have to register the control by running the command, "regsvr32 UOMWV_HelperActiveX.ocx" There's a potential ramification: applying any maintenance or installing any upgrades where the control has been updated would necessitate you pushing the new controls out to all your users/browser PCs.

A better method of distributing these files is to allow Web Viewer to do it for you by making the Web Viewer server a trusted site in each browser accessing it. You can do this from the Browser by clicking on Tools, Internet Options, Security.

In the Security panel, click Trusted sites, Sites and add the fully qualified name of your Web Viewer server i.e. https://DVWEB01.MyCompany.com. Once this has been added, the ActiveX control from this server will be automatically installed and registered. The benefit of this method ensures that future Web Viewer ActiveX control updates on the server are propagated to the browser PCs without further intervention.

Additional Information:

An Important NOTE:  11.5 Web Viewer is a 32 bit application. As such, any time you run a Windows CMD Prompt to affect a change under a 64 bit Operating System (like Windows 7), you need make certain the changes are written into the 32 bit section of the PC registry. You do this simply by running the CMD Prompt "As Administrator."