- I try to add a firewall rule to the CA API Gateway ("Gateway"), but the Manage Firewall Rules button is greyed / grayed out and won't allow me to click it.
- Any version of the CA API Gateway in the software form factor.
- The ability to manage firewall rules is not available in the software form factor. This feature is only available to users of the CA-provided (virtual or hardware) appliances.
- If running the Gateway on a software form factor, managing firewall rules must be done directly by the host administrator.
- If running the Gateway on an appliance form factor and the option is still greyed out, it is advisable to contact CA Support to open a support case for further investigation.