MTP-enabled TIM install fails.

Document ID : KB000004944
Last Modified Date : 14/02/2018
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After launching the MTP console, when clicking on the System Setup tab, you see the following display:

Status: 200
Error assigning webrequestid. [Errno 2] No such file or directory
Error assigning webRequestId: 1

If you click on the "Install Software" tab, you may see this:

Status: 200
Web Request Id does not exist.
Error authenticating webRequestId 1 



MTP version APM 10.2 TIM 10.2

This is caused by a corrupted RPM database that contains the TIM setup.


  Clear out the rpm corruption by running the following command:

  rpm -e --justdb tim


  This command will only remove TIM from the RPM database.

Additional Information:

Cannot make a TIM Fresh Install