MTC-CV/Content Viewer/14.0 Web Viewer displays report containing Unicode

Document ID : KB000107815
Last Modified Date : 25/07/2018
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Introduction:
CA View r14.0 MTC-CV 14.0 - When I display a report containing Unicode data, it shows garbage characters. In Web Viewer 12.0, the Unicode characters are shown correctly. Any definition is required in the TOMCAT setup? Why do my Unicode characters get corrupted in Content Viewer/14.0 Web Viewer?
Instructions:
When you add the repository to MTC-CV 14 you provide the Character Set. By default it gets set to IBM037 which is standard EBCDIC. It can be changed via the Manage Repositories screen – do an edit and on the bottom left is the Character Set field.
Additional Information:
After the customer changed the character set in the repository to IBM-THAI, the report is shown correctly.