There is the the following SEP support page for the issue :
It has shown a resolution as :
If the SharedDLLs value for msvcp71.dll and msvcr71.dll is not set correctly, there are two options:
- Increment the registry value (manually or via a script) before upgrading from SEP 11.
- Copy the msvcp71.dll and msvcr71.dll files back to the machine after the upgrade.
As per the resolution in SEP site above, it seems that the value needs to be incremented.
However, there was a problem that the SharedDLL count in the registry is not incremented during the SiteMinder WebAgent install for the msvcp71.dll files.