MSP Project Save failed message when attempting to save a local MSP Project to an existing Clarity PPM project

Document ID : KB000100176
Last Modified Date : 15/03/2019
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Issue:
When attempting to overwrite a local MSP (Microsoft Project) project to an existing project in Clarity PPM in the MSP New Driver, receive a Project Save failed error.

In the app-ca.log, a warning message references "Referenced Project record (UID=xxxxxxxxxxxxxxx) does not exist"

Tip: To get to the app-ca.logs, see the following KB that will walk both On Premise and SaaS customers on steps to retrieve the log: KB000113183
Resolution:
Ensure the Text3 data for the project summary task for the local project matches that of the project in PPM. See KB000100168 for the steps on how to do this.
Additional Information:
For other causes of the Project Save failed error see the below KB articles:
  • Reference KB000005264 - MSP Save Failed error due to task Start or Finish Date issues in MSP
  • Reference KB000044475 - Unable to Save Projects back to PPM from MSP if the Project Team has More than One Instance of the Same Role
  • Reference KB000008031 - In MSP, receive a "Save Failed" error referencing a Unique Constraint Violation in the logs
CA PPM MSP Support Document Indexes:
  • Reference KB000071385 - CA PPM and MSP integration - List of Knowledge Documents
  • Reference KB000015956 - CA PPM and MSP integration known defects - Support Technical Document Index