Mobile Time Manager is not working with Android 8.0

Document ID : KB000072479
Last Modified Date : 08/05/2018
Show Technical Document Details
Issue:
CA Clarity Mobile Time Manager is not working on Android 8.0 devices.
Screen appears blank after opening the app.
Environment:
CA Clarity Mobile Time Manager 2.0 and Android 8.0 (Oreo).
Cause:
This issue has been reported to Engineering as DE37006.
Resolution:
This issue has been reviewed by Engineering and determined that this will not be fixed. Android 8.1 is not affected, please check with your device manufacturer for Android 8.1 availability.
Additional Information:
Only Android 8.0 is observing this issue. The issue has not been reproduced in other Android versions, including Android 8.1.