Document ID : KB000048482
Last Modified Date : 14/02/2018
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Getting a MMU1003E - BROWSER EXCEPTION after upgrading to Internet Explorer 10, and clearing the browsing cache.


We currently do not support IE10. CSM will function under IE 10 browser if ran in compatibility mode.

CA CSM r5.1 can only run on the following browsers:

  • Microsoft Internet Explorer 7, 8, or 9
  • Mozilla Firefox 13, 14, 15, or 16

We recommend you use Mozilla Firefox.

Verify that your web browser has JavaScript and cookies that are enabledfor the server where CA CSM is running.

Note: The recommended screen resolution is 1024 x 768 pixels or higher.
If you have a lower screen resolution, some elements of the CA CSM web-based interface do not display properly.