Time Period selection values missing on Reports

Document ID : KB000016915
Last Modified Date : 08/05/2018
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Question:

When going to Reports and Jobs, OR running a report in Jasper that deals with time periods, why does the Time Period Parameter shows three blank values for Current Time Period, Next Time Period and Previous Time Period?

Environment:
CA PPM - ALL VERSIONS
Answer:
Follow these steps to resolve this:
  1. Go to Administration -> Content Add-Ins 
  2. Click the link for "Accelerator: Program Management Office" 
  3. Go to the  "Items" Tab, and filter by Content Item ID=COP_PORTLET_QUERY_TRANSLATIONS
  4. Select that row, and click the "Install" button
Once installed, refresh the scheduled job detail page and you should now see the proper values for Current, Future, Previous time periods.