Missing option to create a timesheet: Timesheets blank in PPM New UX

Document ID : KB000113482
Last Modified Date : 10/09/2018
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Issue:
Some users are getting a blank screen in the CA Project & Portfolio Management (PPM) New User Experience (New UX) where the option to create a timesheet should be. The users are open for time entry with track mode of PPM.
Cause:
If users are XOGed into PPM, versus added directly via the PPM application, this can be due to missing access rights.
Resolution:
Ensure the user has the following access rights:

Instance level: 
  • Resource Enter-Time
Global Level:
  • Timesheets - Navigate
Note: In the PPM Application, the Resource Enter-Time right would have to be granted manually for each user to restrict their access to just their account.
  • In Classic PPM, go to Administration->Resources and click on the Resource missing the access
  • Select the 'Resource's Access Rights' tab then Instance
  • Click 'Add'
  • For Object, select 'Resource' and click 'Next'
  • Check the check box next to 'Resource Enter-Time' and click 'Add and Continue'
  • Check the check box next to the Resource the user should have the access for and click 'Add'