Metadata import of a remote IdP entity fails

Document ID : KB000073123
Last Modified Date : 13/03/2018
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Metadata import of a remote IdP entity fails with the following error message:
Error: Exception trying to extract entities from metadata
The following error is logged in server.log.
Page cannot be found. Please check the URL.
ERROR []  **ERROR** during UI operation.
CA Single Sign On Policy Server 12.52 SP2
OS: Windows 2012 R2
This issue occurs if you opted to sign the certificate during the metadata export but did not send the certificate/public key in the metadata. CA SSO does not recommend such an import. As a workaround, you can delete the Signature section in the metadata file and re-import it.