Message numbers missing in AWI, errors are displayed with question marks instead of text

Document ID : KB000084925
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

In the message window of the Automic Web Interface (AWI), some error messages appear with only question marks instead of text, as in the example below:
 
0EMb0000001QgyA.png

These message numbers (00011209 in the example above) cannot be found in the translations.msl file located in the directory <apache-tomcat>\webapps\awi.
Cause:
Cause type:
Defect
Root Cause: Message numbers are missing in translations.msl
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Automic Web Interface

Automation Engine 12.1.0 - Available
Automation Engine 12.0.1 - Available
Additional Information:
Workaround :
Copy the file uc.msl from the Automation Engine's bin directory to translations.msl in the \webapps\awi directory.