Message 19011: AWS Policy %s missing.

Document ID : KB000007955
Last Modified Date : 14/02/2018
Show Technical Document Details

When the user tries to login to the AWS console using an AWS target account that requires permission to autoconnect and to view the password, sees the following message:
“Message 19011: AWS Policy %s missing.” 



We identified a problem caused by the PVP including the “Re-authenticate for Auto-Connect” option.

In this case we allow the access, once the (user) password is re-entered. Obviously this causes disconnection of the AWS policy ID and displaying the error indicated above.

So the policy is not missing, the system just lost its ID. 



There's a defect open reporting this issue: DE311578

As a workaround we suggest to only enable the dual-auth.
Once the request is approved, the user can access to the web portal.