MCS profile not applied and no metrics from probe

Document ID : KB000100764
Last Modified Date : 11/06/2018
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Issue:
  • MCS profiles are not being applied to probes on robots connected to secondary hub.
  • no metrics received from these probes
Cause:
  • ADE was not installed on secondary hub
  • MCS uses ADE to push the profiles and this needs to be installed on each hub
Resolution:
  • Install ADE on all hubs