Manager for Oracle DB crashes

Document ID : KB000085559
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Errors in universe.log:
##################################################################################### 
| 2015-05-13 14:18:30 |ERROR|X|odb|pid=6900.11728| owls_connect_auth | k_connect_auth_timeout(TAXPROD/JEE) returns error [200] 
| 2015-05-13 14:18:30 |ERROR|X|odb|pid=6900.11728| o_callsrv_connect_r | Connection error 10061 [(WinSock): Connection refused] 
| 2015-05-13 14:18:30 |ERROR|X|odb|pid=6900.11728| owls_api_odb_submit | Unable to connect to Java Manager [STCPRD/TAXPROD/X] [200] 
##################################################################################### 

In the job executing while manager wasn’t available following error message was found:
##################################################################################### 
----------------- Internal error ----------------- 
Technical error during Oracle DB submission [200] 
-------------------------------------------------- 
#####################################################################################

Patch level detected:Dollar Universe 6.6.01
Product Version: Dollar.Universe 6.6.01

Description :During peak charge of Oracle DB jobs the Manager for Oracle DB crashes.
Oracle manager is not accessible from node settings anymore.
Cause:
Cause type:
Configuration
Root Cause: Due to the heavy load the Java Virtual Machine (JVM) runs out of memory
Resolution:
Increase the memory available to the Java executable:

Set UXJEE_MINJVMMEM Initial Allocated Heap Memory (Mbytes)=256
Set UXJEE_MAXJVMMEM Maximum Allocated Heap Memory (Mbytes)=512
(these values are only 128 Mb by default)

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A