Maintenance Mode Schedule is being deleted by spectrumgtw probe

Document ID : KB000112285
Last Modified Date : 11/01/2019
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Issue:
Maintenance Mode scheduled is being deleted by the spectrumgtw probe.
Environment:
CA Spectrum 10.2.3 + Spectrum_10.02.03.BMP_10.2.301 and CA UIM 8.51 SP1 + spectrumgtw 8.65 HF4
Cause:
Spectrumgtw probe is trying to get schedules from maintenance_mode probe, but it is stopped. This is causing and not getting schedules from CA UIM. As a result, spectrumgtw probe is removing schedules from CA Spectrum as thinking schedules are deleted in CA UIM
Resolution:
Contact CA Support and request the spectrumgtw-8.6.5-HF5.zip file and deploy it.
A new version of spectrumgtw (spectrumgtw-8.6.5-HF7.zip) is now available for download at https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html
As best practice, also update the maintenance_mode probe (maintenance_mode-8.53-HF3.zip).