Maintenance Build Back out Instructions for Web Viewer 12.1

Document ID : KB000106828
Last Modified Date : 17/07/2018
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What is the recommended method if we need to back out a maintenance build with Web Viewer 12.1?
We recommend using the backup that is made during the maintenance install. You are prompted on whether to backup when installing a maintenance build.

Backups are by default stored in 
....../CA_OM_Web_Viewer/backups   (.....\CA_OM_Web_Viewer\backups )

The backup directory contains the two Web Viewer .war files that can be deployed with the Tomcat manager. 

A more important question is what you they are using for a database. If you are using internal Derby, you need to backup: 

as well. 
If you are using an external database, you don't have to worry about the database.