Maileater process error - CreateProcess 2 failed. Unable issue command ()

Document ID : KB000025888
Last Modified Date : 14/02/2018
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Problem:

On a HP UX server, pdm_maileater_nxd daemon dies after receiving an email. The following error is written to the stdlog
04/23 16:39:51.95 xxxxxx pdm_maileater_nxd 8732 ERROR mail_common.c 529 CreateProcess 2 failed. Unable issue command ()

Solution:

HP UX has x-roman8 as the character set by default. This causes the maileater daemon to fail. The character set need to be changed to
UTF-8.