Machine status changes from online to offline/missing automatically

Document ID : KB000015565
Last Modified Date : 14/02/2018
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Introduction:

System Agent Behavior on Automatic Recovery from OFFLINE/MISSING Status

Question:

why does agent comes online after going to MISSING/OFFLINE status automatically

Environment:
Workload Automation Agent R11.3
Answer:

If the Workload Automation AE scheduler marks agent offline because of a connection failure it will come back automatically. When agent is available or if the agent restarts, scheduler will be notified by agent.

It is normal for agents to come back online automatically in certain situations as aforesaid.

However, when issuing MACH_OFFLINE event to get the agent offline, the agent will never come back unless you send a MACH_ONLINE event.

To change the machine status from offline to online please use below sendevent command:

sendevent -E MACH_ONLINE -N <machine_name> (hostname of your machine)

 

Additional Information:

 

https://docops.ca.com/ca-wla-ae-wcc/11-4-2/en/scheduling/ae-scheduling/real-and-virtual-machines/how-status-changes-automatically