Login with Single Sign On, Kerberos ignores password exit

Document ID : KB000088184
Last Modified Date : 14/04/2018
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Error Message :

If a customized password exit and 'Single Sign On' are used, and a user attempts to log in to the system using Kerberos, the password exit is ignored at logon.

If a user is blocked by the password exit, and the login is refused if not using 'Single Sign On', the same user can log in using the 'Single Sign On' using Kerberos without issue.

Cause type:
Root Cause: The password exit must be executed (checked before processing the message to the JWP).
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.3 - Available
Automation Engine 11.2.6 - Available
Additional Information:
Workaround :