Log and Trace files incorrectly named in INI file for Windows 32-bit Agents

Document ID : KB000084910
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

The file names for log & trace change and are no longer following the naming conventions on Windows 32-bit Agents. In both INI files (ucxjwi3.ini, ucxjwx6.ini) the same names are incorrectly configured.

The ucxjwi3.ini configuration looks like:

 
logging=..\temp\ucxjwi6_log_##.TXT
file=..\temp\ucxjwi6_trace_##.txt

In v12.0, Automation Engine use the OS indicators: WI3 for 32bit and WX6 for 64bit

If both 32-bit and 64-bit Windows agents installed on the same machine and they are using a common TEMP folder, a naming conflict will be encountered.

 
Environment:
OS: Windows
OS Version: 32-bit
Cause:
Cause type:
Defect
Root Cause: The log and trace files are incorrectly named for the Windows agent 32-bit. Additionally, the ini parameter UC_EX_JOB_MD is set to an invalid value which can cause a invalid status of a job execution when the agent is restarted.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Agent Windows

Automation Engine 12.1.1 - available
Additional Information:
Workaround :
Correct the entries manually. In the ucxjwi3.ini file configure:
 
logging=..\temp\ucxjwi3_log_##.TXT
file=..\temp\ucxjwi3_trace_##.txt