Background:
The manufacturer and vendor for this software provides periodic updates to the firmware of this solution in order to address issues or incorporate enhancements in the product. In order to ensure that defects and features are available, the firmware of the ILOM for the Gateway appliances should be upgraded regularly. Additionally, said firmware should be upgraded prior to reporting any hardware-related issues. This will ensure that the largest body of data is available to Support when troubleshooting a potential hardware failure.