Loading resource mapping SystemRepositoryData.xml

Document ID : KB000118802
Last Modified Date : 01/11/2018
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Question:
PAM will not come up.

018-10-31 09:57:48,817 INFO [com.optinuity.c2o.util.FIPSUtil] [ Initialization] Decrypt using DES failed javax.crypto.BadPaddingException: Error closing stream: Decrypting using AES 
2018-10-31 09:57:51,067 INFO [com.optinuity.c2o.util.RepositoryUtil] [ Initialization] Loading resource mapping /E:/CA/PAM/server/c2o/.c2orepository/SystemRepositoryData.xml 
2018-10-31 09:57:51,083 ERROR [com.optinuity.c2o.util.SimpleCastorXMLUtil] [ Initialization] Content is not allowed in prolog. 
org.exolab.castor.xml.MarshalException: Content is not allowed in prolog.{File: [not available]; line: 1; column: 1} 
at org.exolab.castor.xml.Unmarshaller.convertSAXExceptionToMarshalException(Unmarshaller.java:755) 
at org.exolab.castor.xml.Unmarshaller.unmarshal(Unmarshaller.java:721) 
at org.exolab.castor.xml.Unmarshaller.unmarshal(Unmarshaller.java:610) 
Answer:
Navigate to E:/CA/PAM/server/c2o/.c2orepository/SystemRepositoryData.xml.

Open up SystemRepositoryData.xml in Notepad++ (free download) or a text editor.

Copy this file from another 4.3.2 PAM system.  Backup the original file but move it out of the PAM install directory completely. 

Restart Process Automation Orchestrator service.