Load error on state file

Document ID : KB000073125
Last Modified Date : 14/03/2018
Show Technical Document Details
Issue:
A Scalability Server has Boot Server State "Not responding" or "not running (disabled)".

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In files DSM\logs\TRC_CSMAGENT_*.log on Scalability Server lot of errors "Load error on state file" could be seen.

Example :


220218-11:28:37.8586302L|003512|00000dbc|ccsmagt |csmtrace |ccsmagent.cpp |002251|ERROR | # Run(): ### Load error on state file 'D:\CA\DSM\Agent\CCSM\bootinfo.xml' ### 
220218-11:31:40.0205348L|003512|00000dbc|ccsmagt |csmtrace |ccsmagent.cpp |002251|ERROR | # Run(): ### Load error on state file 'D:\CA\DSM\Agent\CCSM\osinfo.xml' ### 
220218-11:31:41.0274761L|003512|00000dbc|ccsmagt |csmtrace |ccsmagent.cpp |002251|ERROR | # Run(): ### Load error on state file 'D:\CA\DSM\Agent\CCSM\bsinfo.xml' ### 



 
Resolution:
In order to correct these errors do this on the scalability server with problem :

1- Stop caf 
 
caf stop 


2- Copy the 5 files

bootinfo.xml, osinfo.xml, bsinfo.xml, btinfo.xml and breqinfo.xml

from directory <DSM_PATH>\Server\SDBS\inst 
to directory <DSM_PATH>\Agent\CCSM 


3- Start caf 
 
caf start