live report mismatch

Document ID : KB000010445
Last Modified Date : 14/02/2018
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Client is reporting discrepancy in eHealth reports with server data for Partition Storage Capacity


In order to show client whether issue with eHealth calculation or SNMP agent, we have collected OID's output and calculated in order to compare with eHealth reports.

Environment: eHealth on windows 2008 SNMP agent : Sysedge 5.8

we have Collected OID values using script 

And as per formulae :

Partition Storage Capacity (hrStorageSize * hrStorageAllocationUnits 


Index value is 39. 

Results of SNMPv2-SMI::mib- = 4096 

Mon May 8 15:30:21 IST 2017 
# SNMPv2-SMI::mib- = 369913253 

So as per formulae: 
Partition Storage Capacity=4096*369913253 
=1515164684288 bytes = 1.5TB 

Value which is shown in ehealth report also same. So ehealth is plotting grap and collecting values as per the response from the server snmp agent.