Limited number of search results on SAM searches.

Document ID : KB000045842
Last Modified Date : 14/02/2018
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Issue/Problem/Symptoms: 

While searching for Privileged Accounts, the results are limited in number and this limit must be increased to improve user experience.

Environment:  

CA Privileged Identity Manager r12.8

Cause: 

CA PIM comes pre-configured with default values for a number of settings, one of them the search result limit.

Resolution/Workaround:

You can increase the results obtained in the query by applying the following modification:

1) Enable IM console:

- Stop JBoss service

- Edit the file <JBoss>/server/default/deploy/IdentityMinder.ear/IdentityMinder.ear/management_console.war/WEB-INF/WEB-INF/web.xml

- Locate the "AccessFilter" section and change the <param-value> from False to True, then save and close the file.

- Start JBoss service

2) Access IM console:

- Access to: http://SERVERNAME:18080/idmmanage

- Go to Home > Environments > ac-env > Advanced Settings > Miscellaneous > Edit the fields labeled "...SearchSizeLimit" accordingly to your needs. Please keep in mind that this may impact the overall system performance.

- After this restart JBoss for the changes to take place.

Additional Information:

N/A