If you are getting a 2RW7 error, please call 1-800-CALL-CAI option 3 and obtain a new key for the Realia CICS product.
Then please do the following:
- Go to EACH computer where you have installed the CA product.
- In the root directory of your system drive, you should see a
\CA_LIC directory. For example, C:\CA_LIC
- Go to the CA_LIC directory.
See if there is an existing ca.olf file.
Example of a key:
FEATURE CA_LICENSE CAI_lic_d 1.000 28-DEC-2005 0 xxxxxxxxxxxxxxxxxxxx "ANY 2RW7" ANY xxx xxxxxxxxxxxxxxxxxxxx name of your company
If there is an existing CA.OLF file, please use a text editor and copy/append the license contents of this new OLF file into the existing ca.olf file.
If there is NO existing ca.olf file, please create one under CA_LIC directory.