Licenses import scripts doesn't work anymore. ASP-0 An error occurred" appears and it locks every import.

Document ID : KB000007179
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

In the log we can see:

----------------- Step 4/4 -----------------
Table: 'license_import_pool'
Strategy: 'incremental'
Mode: 'transaction'
File list:
 - import_lic_XXX.csv (UTF-8) (Headline validation: loose)
Data sources: none
Import feed ID: XXX data
Restricted import: no
Â
Statistics:
 ASP-0: An error occurred

 

Environment:
CA Software Asset Manager
Cause:

After an upgrade a Rebuild of the Import Buffer tables need to be handled.

Resolution:

Rebuild import buffer tables
To do that, login to CA SAM console and select: 
Admin>Maintenance>Rebuild system tables > Rebuild import buffer tables

 

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