The license was not updated. CA threat analytics feature not removed.

Document ID : KB000096795
Last Modified Date : 17/05/2018
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Issue:
When attempting to install new license keys the following errors are observed:

1. Error: PAM-CMN-1279: The license was not updated. CA threat analytics feature not removed. Please check the logs to find the problem and reapply the license.
2. PAM-CMN-1744: Failed to delete target account for API key CATapApiUser
3. Error: Error occurred while accessing the database. See the CA PAM logs for details.
Resolution:
1) Connect to the primary node and turn off the cluster if enabled under Configuration > Clustering
2) Optionally, power down the appliances and take a snapshot if virtual to mitigate any risk
3) Select Configuration > Database > Save Database and Configuration
4) Select Configuration > Clustering > Unlock Me if locked
5) Select Configuration > Database > Reset
6) Log in as super/super and update the required fields 
7) Install the new license 
8) From Configuration > Database restore the saved database from step 3 
9) Log in using the super credentials prior to the reset and verify the updated license reflects correctly
10) Repeat steps 3-7 for any additional appliances
11) Log into the primary and turn the cluster on