License is expired message in Fast Data Masker

Document ID : KB000010098
Last Modified Date : 14/02/2018
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Introduction:

This document will explain how to apply a new license to Fast Data Masker when receiving a 'License is expired' error message.

If you are applying the FDM license for the first time, please follow the instructions in this document: https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1029468.html 

Background:

CA Test Data Manager (TDM) requires a compound license for Datamaker and all other components, including Fast Data Masker (FDM). You will be applying the same key you received for TDM, also known as Datamaker, for FDM’s license activation.

If you do not already have a TDM or FDM license, you can request one using a Customer Care Case Request form: https://support.ca.com/irj/portal/anonymous/customercare

Provide your Enterprise Site ID, Product Name (CA Test Data Manager or Fast Data Masker), and release number.

When the request is processed, you will receive an activation key by email in the form of a text file. The key should be one long line of alphanumeric characters.

Environment:
Fast Data Masker (FDM) 4.0 and above. FDM can be purchased as a stand-alone product, so you might be more familiar with seeing FDM 4.X as the version, or you may know it as part of the TDM installation from version 3.1 and above.
Instructions:

These resolutions are applicable to the following error messages:

  • License is expired
  • Invalid license key

You will first need to request a new license.

  • You can request one using a Customer Care Case Request form: https://support.ca.com/irj/portal/anonymous/customercare
  • Provide your Enterprise Site ID, Product Name (CA Test Data Manager or Fast Data Masker), and release number.
  • When the request is processed, you will receive an activation key by email in the form of a text file.
  • The key should be one long line of alphanumeric characters.

To apply the new license key in FDM after the previous license has expired, please do the following:

  1. Close out of FDM.
  2. Go to C:\ProgramData\CA\TDM 
  3. Open the lic.dat file in a program like Notepad.
  4. Copy and paste the new FDM license key into the file. So the file should now look like the screenshot below:

    lic.dat with key.PNG

  5. Save the file.
  6. Launch FDM.
  7. A ‘Connection Files’ window should appear. Connect to one of the saved profiles you have, or create a new one to connect to. 
  8. Fast Data Masker will only prompt you for the license activation key once you have run a masking job, so you will need to create a simple test masking job. 
  9. In the ‘Options’ tab, you will set your masking preferences. For this scenario, we recommend running the masking job in 'Simulation' mode, meaning you will not actually be changing your data in the database. To do this, place the letter ‘n’ next to the ‘DBUpdates’ Line.
  10. Go to the 'Summary' tab to review all your masking rules and options that you have chosen. Click on the ‘Save and Run Mask’ button located at the bottom, right-hand corner of the screen. If your masking job completes with no errors, then your license has been activated successfully.

 

If you find that you do not have a lic.dat file in C:\ProgramData\CA\TDM, you can use this license application method instead:

  1. Go to C:\%AppData%\Roaming\Grid-Tools\FastDataMasker 
  2. Locate one of the connection files you use to connect to FDM. For example, connectSQLSERVER.txt.
  3. Open this file in a program like Notepad.
  4. At the end of the data in the file, enter on a new line 'License='.
  5. After the equal sign, paste the contents of your new license. So the file should now look like the screenshot below:

    fdm connect file with license key.PNG

  6. Save the file.
  7. Launch FDM.
  8. Connect to FDM using the connection profile that you just added the license key to.
  9. Run a simple masking test in FDM.
  10. If the job completed with no errors, then the license key has been applied successfully. You will see a message like this:

    1fdm log file.png
Additional Information:

If you do experience errors after applying the license, please open a support case by going to https://support.ca.com or by calling one of these numbers https://www.ca.com/us/services-support/ca-support/contact-support.html