License errors in MTP

Document ID : KB000006281
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

License compliance error in MTPs System status page.

 

***** NOTICE OF LICENSE NON-COMPLIANCE *****
Continued use of this database is in violation of the current license agreement.
Maximum licensed raw data size: 1.00TB
Current raw data size: 2.15TB
License utilization: 215%
IMMEDIATE ACTION IS REQUIRED, PLEASE CONTACT CA SUPPORT

 

mtplicense.png

Environment:
MTP 10.5
Cause:

Vertica comes with various licenses and the one provided the MTP is limited to 1 TB of data. You have to upgrade the license to fix the issue.

Resolution:

1. Copy the files attached on to MTP machine with some tools like WinSCP to some /tmp folder.

2. Change permissions of the shell script to 777 to make it run

    chmod 777 /tmp/mtp-upgrade-vertica-license.sh

3. Execute it as follows:

    /tmp/mtp-upgrade-vertica-license.sh

4. Restart services with the below commands:

     sudo  /opt/NetQoS/scripts/stopprocs.sh  
     sudo  /opt/NetQoS/scripts/startprocs.sh

5. Refresh MTP webpage and the errors should go.

NetQoS_Vertica_Permanent_License.txt.zip

mtp-upgrade-vertica-license.sh

Additional Information:

https://my.vertica.com/docs/7.1.x/HTML/Content/Authoring/AdministratorsGuide/Licensing/AboutHPVerticaLicenses.htm

File Attachments:
TEC1960188.zip