LDAP user getting error on Intro scope domain after success fully login

Document ID : KB000005341
Last Modified Date : 14/02/2018
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Issue:

LDAP user getting  bellow error message at Introscope domain after success fully login.

 ERROR message

==========

User has no read permission to any Domain: XXXXX

Environment:
APM 10.1 introscope integrated with LDAP for securing Introscope.
Cause:

 It is because  of  LDAP user (used as introscope login user) was not added as a member of LDAP group.                      

Resolution:

Please add the user as a member to the LDAP group as per  below example of attached screenshot .  

Here the user is  'abc ' which was not added as part of  LDAP group   "APM_0006000000_APM_Analyst".While login to intro scope using user ' abc'  got the error above  message . After adding  as a member of  LDAP group it worked fine .

 

ldap2.jpg