LDAP Sync updates DN to different user

Document ID : KB000087397
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

If you synchronize a User with LDAP the distinguished name (DN) of a different User is updated.

Example

If you synchronize a user with IDNR 0001755557, it changes to IDNR 0001122334.
 
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: The wrong user is updated after an LDAP-Sync. The DistinguishedName is set to the wrong user if LDAP-Version 2 is used.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 - Available
Additional Information:
Workaround :
N/A