LDAP groupDN Mappings not Working for "DevTest Administrator" role

Document ID : KB000103843
Last Modified Date : 01/10/2018
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Issue:
Have LDAP goupDN set for role "DevTest Administrator" .

When logging in to DevTest with credentials with this role to the Workstation get this error:

User does not have permission to use DevTest Workstation with this registry.  Please contact your DevTest administrator. [user=XXXXXXX]

When logging in to Portal, allows log in, but role assigned is Default Role.
Cause:
There is an issue with the "DevTest Administrator" role with LDAP.
Resolution:
The Workaround is to not define a groupDN in the ldap-mappings.xml file for role "DevTest Administrator" but if these privileges are needed, create a new custom role in the Portal with the same privileges as "DevTest Administrator".

Add this new role to the ldap-mappings.xml file and assign the groupDN that needs the privileges of this role.

This defect, DE372565, has been reported for both DevTest 10.1.0, 10.2.4 and DevTest 10.3.0.