LDAP: error code 49 - 80090308: LdapErr: DSID-0C09030B, comment: AcceptSecurityContext error, data 52e, v893

Document ID : KB000055146
Last Modified Date : 14/02/2018
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Description:  
I have configured my Lightweight Directory Access Protocol (LDAP) properties in CA PPM System Administration (CSA) application, restarted the services and I still cannot log into the application using my LDAP user name and LDAP password. I have enabled debugging messages for the com.niku.security component to capture the error message in the app-ca.log file.

Error Message:   
ERROR 2015-02-19 10:31:28,380 [ApplicationServerThread] niku.security (unknown:u8KSfc/boDM7nnd17zv0Qw==:security.loginAction)
Authentication failed for::xxxxxxxxxxxxxxx::due to this reason::[LDAP: error code 49 - 80090308: LdapErr: DSID-0C09030B, comment: AcceptSecurityContext error, data 52e, v893]

Solution:     

The LDAP Search User (Bind User) value entered in the CSA, Security Properties page was not correct and did not have the correct password.
Be sure to confirm that you have entered the fully-qualified distinguished name for the Search User. Be sure that the Search User password is correct. Both the name and the password is case sensitive.