LDAP error 49 - unable to authenticate

Document ID : KB000089964
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
LDAP error 49 - unable to authenticate
Resolution:

Symptoms

Setting LDAP SSL but it is return LDAP error 49 - unable to authenticate


Logs

20150902/120629.189 - U00045033 Log on to LDAP server 'ABC1.DEE.AD.TEST.ORG:777' with user 'DEE.AD.TEST.ORG\TESTABC@TEST.ORG'. 
20150902/120629.404 - U00045035 Detected Microsoft LDAP Server.
20150902/120629.459 - U00045014 Exception 'javax.naming.AuthenticationException: "[LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903C8, comment: AcceptSecurityContext error, data 52e, v2580 
20150902/120629.460 - U00045040 LDAP check with logon user 'DEE.AD.TEST.ORG\TESTABC@TEST.ORG' failed. 


Resolution

This error message we see: LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903C8, comment: AcceptSecurityContext error, data 52e, v2580 

The Automation Engine is returning the message from the ldap side, the data 52e in that line mean that it is an invalid credential.


-Verified that Username/Password provide is correct
-Verified that username & domain name in the configuration is correct.