Launching the CA SPECTRUM Performance View (PVIEW) or running pviewrep crashes the SpectroSERVER process

Document ID : KB000046282
Last Modified Date : 14/02/2018
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Issue: From Spectrum Control Panel (SCP) when selecting Control -> SPECTRUM Performance or when running pviewrep from the $SPECROOT/PView directory, the SpectroSERVER process terminates with the following error:


"SPC-OCP-10049: The SpectroSERVER process terminated with a Segmentation Violation"

 

The following are two examples of the stack traces from core files created when this issue occurs:

#0 0x00007ff2f750748a in __GI__IO_vfscanf () from /lib64/libc.so.6
#1 0x00007ff2f751df27 in vsscanf () from /lib64/libc.so.6
#2 0x00007ff2f75182f7 in sscanf () from /lib64/libc.so.6
#3 0x00007ff2fe59c7ef in CsOSPerformance::GetTenMaxUsage(CS_proc_info*, CS_proc_info*) () from /opt/SPECTRUM/lib/libgserv.so.1

 

#0 0x00002b6cbf630323 in CsPerfIf::get_perf_vals(CsAttrValList&) () from /opt/SPECTRUM/lib/libgserv.so.1
#0 0x00002b6cbf630323 in CsPerfIf::get_perf_vals(CsAttrValList&) () from /opt/SPECTRUM/lib/libgserv.so.1
#1 0x00002b6cbad49c72 in CsIHVnmPerf::timer() () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1

 

RESOLUTION: This issue is addressed in Spectrum 10.01.01.00 with the 10.01.01.D68 patch. Please contact CA Spectrum Support for a copy of this patch.

This issue is also addressed in Spectrum 10.02.00.