Launch relationship viewer from the Actions menu does not appear for the USM groups

Document ID : KB000117654
Last Modified Date : 17/10/2018
Show Technical Document Details
Issue:
Cannot see the Launch Relationship Viewer from the Actions menu appear for the USM groups
Environment:
UIM 8.5x
Resolution:
The Launch Relationship Viewer menu option is present only if the relationship_services probe is running and at least one relationship exists for the selected group or group member. 

If you first select a group or specific managed element, the Relationship Viewer opens with the selected element(s) centered and with the radius slider visible. If you do not make such a selection first, the Relationship Viewer opens with all managed elements visible at the lowest zoom level. 

If multiple relationships are available, a sub-menu of your choices is displayed when you click Launch Relationship Viewer; click your preference to open the Relationship 
Viewer using that relationship. 
 
Additional Information:
https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/using-ump/the-relationship-viewer-portlet/topology-and-root-cause-analysis