Knowledge Search with German characters

Document ID : KB000015778
Last Modified Date : 14/02/2018
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Question:

How can I search the Knowledge Documents for words with German Umlauts?

Environment:
USRD 14.1, 17.0
Answer:

To be able to use German Umlauts (ä,ö,ü,ß) in Knowledge Search,

these characters need to be added to the 'Valid Character Range'.

Go to 'Knowledge -> Search -> Parse Settings'

and add ä,ö,ü,ß to the range:

range.png

Additional Information:

After this change, it's required to run pdm_k_reindex