Knowledge documents imported from the sample Knowledge Broker data do not show the images.

Document ID : KB000020400
Last Modified Date : 14/02/2018
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Description:

After importing the sample Knowledge content from Knowledge Broker (as described in the "Implementation Guide"), the images are not displayed and a red "X" is displayed in their place.

Solution:

Apply the latest Cumulative Patch for 12.7 CA SDM (Cumulative Patch 1 or later).